Want happier customers?
Rachael Kraft helps organizations
Kraft experiences that attract, convert, and retain customers.
Why not click the button below to get started?
Services
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Customer Experience Services
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Website Success Services
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Online Courses
Struggling to keep customers happy?
Unleash the full potential of your website with UX , CX, and SEO Optimization.
Through individually tailored website audits, customer experience services, expertly Kraft-ed online courses, and more, we’ll help take care of your business by helping take care of your valued customers.
A bonus of working with us? You get to spend your precious time on other business essentials knowing you’ll get more conversions to drive that bottom line.
Contact us today for a no-obligation discussion.
Testimonials
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"...One of Rachael's notable achievements was the development and implementation of end-to-end customer journeys for multiple customer segments that ensured a personalized and seamless experience for customers…”
-Kyle Garvin, eMobility Leader
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"One of Rachael’s greatest strengths is her organizational prowess, and her ability to optimize internal and customer-facing processes significantly boosted satisfaction and retention."
-Jessica Savage, VP of Aftersales at Xos Trucks
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"...Rachael is a tactful professional that listens, asks great questions, leads her team through the project and follows up every time. All the while, driving measured performance that supported the organizations objectives..."
-Andy Curtin, Aftersales Leader at Hyundai
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"Rachael is without a doubt one of the most optimistic, solution focus, and driven professionals I have had the opportunity to work with. In addition to her leadership in uniting stakeholders across teams, Rachael excelled and was essential in providing requirements for UX for new digital features."
-Christopher Miles, Director of Digital Products at Xos Trucks
